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F.A.Qs

Frequently asked questions  

How long will it take for my order to be shipped?

The shipping time depends on your geographical location. Once your order is prepared, a tracking code will be emailed to you, allowing you to follow the delivery process.

Can I cancel my order after it has been placed?

Order cancellation is not possible once placed. Please review your order details carefully before completing your purchase.

Does AlkaGadget provide a warranty for its products?

Unfortunately, we do not offer warranties for our products. Please carefully read the product descriptions before making a purchase to ensure complete satisfaction with the item's specifications.

But we can guarantee the high quality of the products and compliance with the descriptions and pictures mentioned on the product page.
How can I track the status of my order?

After your order is shipped and a tracking code is sent to your email, you can monitor its status via the 'Tracking Order' page on our website.

To which countries does AlkaGadget sell and ship products?

We sell and ship to the USA, Canada, Australia, UK and the Netherlands.

Other Questions

Challenging Questions

What should I do if the product I receive does not match what I ordered?

Please review the product descriptions and images carefully before purchasing. If the received product does not match the website’s descriptions, we do not offer exchanges or refunds as we provide honest, accurate, and correct product information on our website, and the likelihood of such an occurrence is nearly zero.

What happens if a product is damaged during shipping?

The responsibility for any damages during transit lies with the supplier. We do not provide replacements or refunds as the costs for the products and shipping have already been fully paid by us in advance.

If I need technical support, how can I get help?

For support, you can contact us via email or Telegram. Just mention your order number and user details (username or the email associated with your account) in your message so we can assist you effectively.

 
 
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